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Terms and Conditions

Fox World Travel (FWT) respects the privacy of our users that utilize the GoFox.com reservations systems as well as all special features of GoFox.com. So booking your travel with FWT is private, safe, and secure. FWT and it's affiliates collect information necessary to carry out your travel arrangements and to provide customer service.

Copyright Notice

You, the User, acknowledge that all content included on this Site, including the information, data, software, photographs, graphs, video, typefaces, graphics, music, sounds, images, illustrations, maps, designs, icons, written and other material and compilations (collectively, "Content") are intellectual property and copyrighted works of Fox World Travel and/or various third party providers ("Providers"). Reproductions or storage of information or works retrieved from this Site, in all forms, media and technologies now existing or hereafter developed, is subject to the U.S. Copyright Act of 1976, Title 17 of the United States Code.

Trademark Notice

The Fox World Travel logo is a registered trademark of Fox World Travel, Incorporated. Other product and company names identified on this Site may be the trademark, trade name, service mark, logo, symbol or other proprietary designation of a third party. The use on this Site of any name, trademark, trade name, service mark, logo, symbol or other proprietary designation or marking of or belonging to any third party, and the availability of specific goods or services from such third party through this Site, should not be construed as an endorsement or sponsorship of this Site by any such third party, or the participation by such third party in the offering of goods, services or information through this Site.

Acceptable Use

It is a violation of law to purchase a product in a false name or with an invalid credit card. Please be aware that even if you do not give us your real name, your web browser transmits a unique Internet address to us that can be used by law enforcement officials to identify you. Fraudulent users will be prosecuted to the fullest extent of the law.

No Warranties

Unless a Provider has agreed otherwise, all products, services, advice, merchandise and information available through this Site are provided on an "as is", "as available" basis without warranties of any kind, either expressed or implied, including but not limited to, warranties of title or implied warranties of merchantability or fitness for a particular purpose. Without limiting the above, no warranty or guarantee is made (i) regarding the purchase of any product, (ii) that a User will receive the lowest available price for goods and/or services available through this Site, (iii) regarding the availability of products and/or services through this Site or, where applicable, at any participating retailer or retailer location, (iv) that use of this Site and all software, products or services associated with this Site will be error free, (v) regarding the results that may be obtained from the use of this Site, (vi) regarding the completeness, accuracy, reliability or quality of any information content, data, service, advice or merchandise provided or available through this Site, or (vii) regarding the performance or non-performance of this Site including, but not limited to, any performance or nonperformance in connection with or as a consequence of the passage of time to and beyond the year 2000. You expressly agree that the use of this Site is at your sole risk.

In the event that a booked reservation has an error of any kind, Fox World Travel will allow you to cancel the reservation without incurring any cancellation charges from Fox World Travel. Cancellation fees from the vendor must be honored and are the responsibility of the customer.

General Limitation of Liability

IN NO EVENT SHALL FOX WORLD TRAVEL, INCLUDING ITS OFFICERS, DIRECTORS, EMPLOYEES, REPRESENTATIVES, AFFILIATES, OR PROVIDERS (COLLECTIVELY, THE "COVERED PARTIES"), BE LIABLE FOR ANY INJURY, DEATH, LOSS, CLAIM, DAMAGE, ACT OF GOD, ACCIDENT, DELAY, OR ANY SPECIAL, EXEMPLARY, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, WHETHER BASED IN CONTRACT, TORT OR OTHERWISE, WHICH ARISE OUT OF OR ARE IN ANY WAY CONNECTED WITH ANY USE OF THIS SITE OR WITH ANY DELAY OR INABILITY TO USE THIS SITE, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS OR SERVICES OBTAINED THROUGH THIS SITE, EVEN IF FOX WORLD TRAVEL HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Further, the Covered Parties accept no responsibilities for any damage and/or delay due to Provider cancellations, shortages, sickness, pilferage, labor disputes, machinery breakdown, quarantine, government restraints, weather or causes beyond the Covered Parties' control. No responsibility is accepted for any additional expense, omissions, delays, re-routing or acts of any governmental authority. No Covered Party shall be responsible for any Provider's breach of any warranty including, but not limited to, implied warranties of fitness for a particular purpose or of merchantability, nor shall any Covered Party be responsible for any other wrongdoing of a Provider (including any liability in tort), as to any products and/or services available through this Site. No Covered Party shall be responsible for any Provider's failure to comply with these Terms and Conditions nor for any Provider's failure to comply with applicable federal, state and local law including, without limitation, laws governing the sale, warranty, and return of perishables.

If, notwithstanding the above, a Covered Party is found liable for any loss or damage relating to the use of this Site, User agrees the liability of any such party shall in no event exceed the fee or charge to the User assessed by Fox World Travel for making a Purchase.

Credit Card Submissions

Please note that all pricing is in US Dollars unless explicitly stated otherwise.

In the event that Fox World Travel is not the merchant of record, you agree to be bound by the terms and conditions of the 3rd party vendor who is acting as the merchant for this credit card transaction.

Under no circumstances may a purchase be made by a User utilizing this Site unless the User has provided Fox World Travel with the account number and expiration date of a major credit card.

You may Opt Out of E-Mails

We may send you e-mail messages about special promotions, new Fox World Travel features, and other pertinent information. However, if you do not want to receive e-mail messages from FWT or our affiliates regarding products and services available at GoFox.com, please contact us, and we will remove you from our lists. (Note, however, that FWT and it's affiliates reserve the right to limit use of GoFox.com to customers who will accept e-mails.)

Fox World Travel maintains a strict anti-spam policy. At no time will Fox World Travel engage in, encourage, or condone the act of sending unsolicted email. Fox World Travel actively employs a permission-based approach with regards to all electronic correspondence originating from GoFox.com. Any and all email sent from Fox World Travel's website will be sent in accordance with our published privacy policy.

Security

Fox World Travel uses encryption technology to assure the security of your personal data.

Fox World Travel uses the industry-standard Secure Sockets Layer (SSL) technology to encrypt all information you supply when it is transferred from your desktop to our databases.

Personal information

You can view and/or update your personal profile at any time by visiting www.GoFox.com. You are solely responsible for maintaining the secrecy of your passwords and any account information.

Other Web sites may have different policies.

Fox World Travel contains links to other Web sites. If you click on one of these links, you are entering another Web site for which FWT has no responsibility. You should read the privacy statements of all such sites since their policies may be materially different from FWT's privacy policies.

Cancellation Policy

In addition to any cancellation penalties imposed by the appropriate vendor, all transactions on GoFox.com that are subsequently cancelled are subject to a Fox World Travel cancellation fee of $50.00 USD.

Miscellaneous

Fox World Travel reserves the right, in its sole and absolute discretion, to amend this Agreement at any time by posting the amended terms on this Site. The amended terms shall be effective from and after the date that they are posted on the Site.

User access to all or part of this Site may be terminated or suspended at any time, without notice and for any reason.

The captions in these Terms and Conditions are only for convenience, and do not, in any way, limit or otherwise define the terms and provisions of these Terms and Conditions.

Disputes

The laws of the State of Wisconsin (USA), without regard to its conflict of law rules, will govern these Terms. The United Nations Convention on Contracts for the International Sale of Goods will not apply to these Terms and Conditions. If you take any legal action relating to your use of our site or these Terms, you agree to file such action only in the state and federal courts located in Winnebago County, Wisconsin (USA). In any such action or any action we may initiate, the prevailing party will be entitled to recover all legal expenses incurred in connection with the action, including but not limited to costs, both taxable and non-taxable, and reasonable attorneys' fees.

These Terms and Conditions, and the related Parts of this Agreement relating to each service represent the entire agreement between you and each Covered Party regarding your use of this Site and supersede any prior statements or representations. The internal laws of the State of Wisconsin shall govern the performance of the terms and conditions of this agreement.

Terms and Conditions for Event Ticket Purchases

The following terms and conditions shall govern your use of this site. If you make a purchase, you are agreeing to the following terms and conditions. Please read through them before making a purchase. Purchasing tickets from a ticket broker can be much different from buying from Ticket Master or directly from the box office.

1. Purchasing

Fox World Travel (FWT) acts only as sales agent for the ticket brokers. FWT is therefore not responsible for the broker's acts or omissions. The broker is solely responsible for providing the tickets. You hereby release FWT from all claims arising out of or related to the broker's acts or omissions

We provide you with the service of locating tickets for you that are typically not available through normal channels so most tickets are purchased specifically for you upon your placement of an order. Because you are buying from an independent licensed ticket broker, the price that you pay is typically substantially higher than the price printed on the tickets.

If the requested tickets are no longer available and the Upgrade Me option has been selected during the checkout process, FWT will attempt to locate equal or better seating for the same cost. FWT retains the right to determine which alternate tickets qualify as equal or better and FWT's decision shall be final. FWT may or may not communicate this decision during the search for alternate seating, but will communicate it through comments on the order status page of your account when the purchase has been completed. If the Upgrade Me option has not been selected and the tickets are unavailable, FWT will cancel the order and no charges will be placed on your account. In the event that the tickets are unavailable and charges have been placed on your account, FWT will promptly refund the applicable charges.

2. Returns

There are no refunds, exchanges, or cancellations on any order once it is submitted to us. This is necessary because we have purchased tickets from the listing seller on your behalf and we are unable return them. Please order tickets only after you are certain you want them.

3. Prices & Seating

All Prices are guaranteed at the time the order is CONFIRMED. Since tickets are bought and sold on an open market, prices are subject to change at any time. Your confirmation number only signifies that your order has been received. Your order status is viewable when you login to your account. When we fill the order if the price has risen you can cancel your order and your credit card will not be charged. We will never charge you more than you authorized. Since we represent thousands of ticket sellers and season ticket holders who all post tickets for sale on our website, we cannot be responsible for typographical errors within the inventory listed for sale. When an error is found while processing your order you will be notified of the error and provided with other seating choices (if available) and also be given the option to cancel your order. Please check your tickets carefully once they arrive. Any discrepancies need to be brought to our attention within 48 hours after receiving your tickets in order to ensure the error can be rectified.

4. Credit Card Purchases

Please note that purchases by credit card do not grant you any variances from our terms and conditions. You are still responsible for complying with our terms and conditions. Any attempts to defraud us may result in legal action brought against you.

5. Order Processing

You will receive an e-mail immediately after you place your ticket request confirming that we have received it. This does not confirm availability or prices. It only indicates that we have received your request for those tickets. You may view the status of your order by logging into your account. Just because you have not yet received an order confirmation does not mean that we have not begun performing our service or already purchased the tickets you requested on your behalf. If you do not receive an order confirmation or updated status, please call our office to check on your order. NEVER assume your order is cancelled simply because you have not yet been contacted by us. Online orders placed over the weekend or after 4PM CST local time weekdays may not be processed until the next business day.

6. Event Dates and Times

Event dates and times printed on the face of the tickets are always subject to change. This is especially true for sporting events that are subject to television scheduling conflicts. It is important that you check with the local media to assure that you arrive at the correct time and date.

7. Delivery

All deliveries are made via an express delivery service (FedEx, Express Mail, Messenger, UPS, USPS, etc.) and most deliveries will require a signature. It is your responsibility to be available to accept the delivery, with or without a signature. You also agree to provide us with a secure delivery location and authorize anybody at that address to act as your agent to accept delivery of the package for you. If for any reason your tickets are returned to us or could not be delivered we will attempt to contact you to arrange for another delivery attempt. If you are unavailable or you refuse delivery of your tickets we will place the tickets back for sale on consignment and act as your agent to attempt to recover some or all of your costs. If we place the tickets back for sale, we will price them appropriately to attempt to recover as much of your money as possible. This may be substantially less than you paid in some cases in an attempt to get you something for your tickets instead of having them expire worthless. However, if the tickets are not sold by the event date, we will return your tickets to you shortly after the event. It is always in your best interest to remain in contact with us regarding the pricing of your tickets. You also have the right at any time to request your tickets to be sent back to you prior to your event date. Simply request your tickets to be shipped in a manner that will get them back to you in time for your event. Please take into account any potential delays such as adverse weather conditions as we are not responsible under any circumstances for timely delivery of your consignment tickets. Any and all shipping charges will be your responsibility.

International Deliveries: If your purchase requires a shipment outside the continental (48) United States, International Shipping must be selected. In the event that an incorrect shipping option is chosen, we retain the right to either 1) cancel the order or 2) charge the appropriate shipping amount to your order.

If your purchase requires a last minute Saturday delivery and you've selected Next Morning or Next Afternoon (collectively Next Day) delivery, we will not be able to process your order with authorization from you for the additional shipping charges. We will not be responsible for guaranteed Saturday delivery if the appropriate shipping option isn't selected.

8. Deposits

All deposits are non-refundable. Even though you have not received the tickets yet, we have already committed to purchasing tickets for you by the time your order is confirmed.

9. Lost or Stolen Tickets

When you receive your tickets keep them in a safe place. Tickets cannot be replaced if they are lost, stolen or damaged. Please note that direct sunlight or heat can damage some tickets.

10. Cancelled Events

If an event is cancelled for any reason other than an act of God (rain out, earthquake, flood, etc.), war, terrorism, strike or lockout we will provide a full refund for the amount that you paid for the tickets. Any shipping charges are not refundable. TICKETS MUST BE RECEIVED BACK IN OUR OFFICE WITHIN 14 DAYS OF THE ANNOUNCEMENT OF THE CANCELLATION. We suggest returning tickets via certified mail or using a carrier that can provide you with proof of delivery. In case of a rainout or strike for a sporting event no refunds will be made. You must exchange the ticket at the ballpark for a seat to a future game that is still available. In all other cases mentioned above we will attempt in every case to obtain a refund from the original seller of the tickets however, no refund or percentage of refund can be guaranteed.

11. Postponed Events

If an event is postponed the tickets will be honored for the new date of the show. New tickets will not need to be issued. Since we are not able to obtain a refund on the tickets that we purchased for you we are in turn not able to offer customers refunds on postponed events.

12. Tax and Shipping Charges

Events taking place within the state of Wisconsin may have tax added to the order. Shipping charges are calculated based on location and method.

13. Translation Policy

In the event that any statement in any translated version of this web site conflicts with the English version, the statement in the English version shall prevail.

14. Limitations of Liability

We are not responsible for providing transportation or reimbursement of travel related expenses under any circumstances unless those items are specifically included as part of a package. Nor are we responsible for any delay causing you to arrive late or miss your event for any reason. Any actions by our company that do result in you missing your event will be rectified with our liability not exceeding 100% of your total purchase price.

We are not responsible for the conditions or the actions of the crowd at any event.

The tickets that you purchase from us are valid and if someone is sitting in your seat when you arrive it is your responsibility to ask them to move or ask an usher to seat you.

In the event that we are required to seek legal remedies to recover fees and/or resolve disputes, Client agrees that we are entitled to recover all costs associated with such action by the client, including but not limited to reasonable attorney's and administrative fees.

FWT retains the right to modify these terms and conditions as needed. Your purchase of tickets from Fox World Travel constitutes your agreement with these Terms and Conditions.

Seller of Travel

Registered seller of travel in California under its seller of travel regulations. California registration number: 2076829-50. Registration as a selller of travel in California does not constitute the state's approval.

GoFox.com Partner Program Terms of Use Agreement

Any product, content, tool or utility that is made available to download from this server ("Product") is the copyrighted work of Fox World Travel, a Wisconsin corporation, third party content providers, and/or links to third party websites. Use of the Product is governed by the terms of this document ("Terms of Use").

Elements of Fox World Travel's websites are protected by law and may not be copied or imitated in whole or in part. No logo, graphic, or image from any Fox World Travel, Inc. website may be copied or retransmitted unless expressly permitted by Fox World Travel, Inc.

Expectations Of Our Partners

By consenting to these terms and conditions, you agree to prominently place a link(s) to your customized Travel Tools portal from GoFox.com within public access on your website. Failure to place this link on a publicly accessible portion of your website within thirty (30) days will be considered a violation of this agreement and will be grounds for revoking your access to this site. Any modifying or tampering with any code affecting the GoFox.com tagline and link that would disable or make otherwise illegible will be grounds for revoking your access to this site. Corporations being serviced by Fox World Travel, Inc. are excluded from these expectations.

WITHOUT LIMITING THE FOREGOING, ANY REPRODUCTION, REDISTRIBUTION, REVERSE ENGINEERING OR DECOMPILATION OF THE PRODUCT IS EXPRESSLY PROHIBITED BY LAW, UNLESS SUCH ACTION IS EXPRESSLY PERMITTED BY THE ACCOMPANYING LICENSE AGREEMENT, AND MAY RESULT IN SEVERE CIVIL AND CRIMINAL PENALTIES.

FOX WORLD TRAVEL, INC HEREBY DISCLAIMS ALL WARRANTIES AND CONDITIONS WITH REGARD TO THE PRODUCT, INCLUDING ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.

FOR YOUR CONVENIENCE, FOX WORLD TRAVEL MAY MAKE AVAILABLE ON THIS SERVICE OR IN ITS PRODUCTS, TOOLS AND UTILITIES FOR USE AND/OR DOWNLOAD. FOX WORLD TRAVEL DOES NOT MAKE ANY ASSURANCES WITH REGARD TO THE ACCURACY OF THE RESULTS OR OUTPUT THAT DERIVES FROM SUCH USE OF ANY SUCH TOOLS AND UTILITIES.

THE PRODUCTS AND INFORMATION PUBLISHED ON THIS SERVER COULD INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. FOX WORLD TRAVEL MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE PRODUCT(S) AND/OR THE PROGRAM(S) DESCRIBED HEREIN AT ANY TIME.

IN NO EVENT SHALL FOX WORLD TRAVEL BE LIABLE FOR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF PRODUCT, INFORMATION, PROVISION OF OR FAILURE TO PROVIDE SERVICES, AVAILABLE FROM THIS SERVER.

Fox World Travel reserves the right, in its sole and absolute discretion, to amend this Agreement at any time by posting the amended terms on this Site. The amended terms shall be effective from and after the date that they are posted on the Site.

Fox World Travel may at its discretion include advertisements in the form of a GIF image and a hyperlink on any GoFox.com-generated Travel Tools portal.

User access to all or part of this Site may be terminated or suspended at any time, without notice and for any reason.

These Terms and Conditions govern your use of this Site and supersede any prior statements or representations. The internal laws of the State of Wisconsin shall govern the performance of the terms and conditions of this agreement.

Privacy Policy

When you create an account at Fox World Travel, the information collected is used to: (1) identify you; (2) fulfill your travel arrangements with the vendors you select; (3) allow us to contact you for customer service, if necessary; (4) improve the content of our site to meet your specific needs; and (5) send you an e-mail message confirming your registration and each reservation you make online. You have the option of creating a personal profile, which allows you to make reservations without having to type in the same information (e.g., credit card, legal name, delivery address, frequent flyer numbers, etc.) each time.

We also use "cookies" (small pieces of information that are stored by your browser on your computer's hard drive) to speed the login process and to track usage of FWT. (Most Web browsers automatically accept cookies. You can edit your browser options to block them, but doing so may prevent you from using some of the features available at Fox World Travel.) GoFox.com also collects IP addresses to help diagnose problems with servers and for system administration.

Fox World Travel, and every organization integrated online with FWT, will never sell, rent, or give away your personal information to any unrelated company, organization, or individual without your permission. When you purchase travel services through Fox World Travel, we provide information about you to the airline, car rental agency, hotel, travel agency, and/or other involved third party to ensure the successful fulfillment of your travel arrangements. However, your personal information will never be revealed to any other party without your permission. (Occasionally, FWT or it's affiliates may hire a third party to conduct market research surveys and/or contest entry processing; however, any information we provide to such third parties is protected by confidentiality agreements and is used solely for completing the specific project.)

However, FWT and/or it's affiliates may disclose personal information if it is required to do so by law, court order, or government or law enforcement authority, or if it in good faith believes that disclosure is necessary or advisable (for example, without limitation, to protect the rights or properties of FWT or it's affiliates, or to identify, contact, or bring legal action against someone who may be causing interference with our rights or properties, whether intentionally or otherwise, or when anyone else could be harmed by such activities).

FWT may from time to time solicit information from you for marketing purposes. We may occasionally request information from you in connection with prize contests or on-line market research surveys. Your participation is always optional, and any personal information collected will not be shared in any way with any third party without your permission.