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My Dear Rosann... Susan ...A Very Proud Mother of The Groom! Kim Rohloff (Oshkosh, WI) was outstanding... she found me a great deal. She gave me great tips because she knew people that had gone to this resort. She contacted the resort and made several requests on my behalf to which the resort responded that they would indeed try to honor them. I have already told 3 people at work what great service she provided me It seems that customer service is a lost art in America. I have been blown away by the great customer service at Fox World Travel because of Kim. Kim is now my travel agent for life. When I find a business that cares about my needs I am very loyal -Anonymous
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